Irdai Proposes No Personal Data for Insurance Quotes

Business Standard · business

The Insurance Regulatory and Development Authority of India (Irdai) has proposed that customers should be able to access insurance product details, including prices, without first sharing personal information. This move aims to prevent "dark patterns" where insurers use lead generation tactics. The regulator wants to ensure customers can easily compare products based on price, performance, and other details before purchasing. These reforms are part of a wider overhaul of insurance distribution rules, seeking to expand coverage, improve affordability, and reduce mis-selling.