TAAI Convention Returns to Kolkata After 22 Years, Focuses on AI

Times of India · business

The Travel Agents Association of India (TAAI) is holding its 69th convention in Kolkata after a 22-year hiatus, coinciding with the organization's 75th anniversary. The event places Artificial Intelligence at the forefront, exploring how travel agents can leverage AI to enhance speed, accuracy, and personalized services. Discussions will cover AI's benefits, such as faster itinerary planning and 24/7 query handling, alongside challenges like data accuracy and customer privacy. Approximately 650 delegates are attending, with over 20 airlines and 20 hotel chains participating.