Keralam Consumer Case Backlog Soars to 26,668

The Hindu · india

Keralam's consumer dispute redressal system faces a significant backlog, with 26,668 cases pending before its state and district commissions as of July 31. The district commissions alone have seen a sharp increase, with pendency rising to 22,270 cases. This surge represents a nearly 76% jump since December 2023, with district commissions receiving more cases than they dispose of. The report also highlights issues like unfilled vacancies and a lack of video-conferencing facilities in district commissions, impacting efficient case resolution.